Hi! My name is Guadalupe. Please call me Lupe.
Creative, bilingual professional experienced in information system application administration, training development and delivery, information system implementation and data analysis with the proven ability to move between projects effectively and efficiently while consistently providing exemplary customer service to both internal and external customers.
Guadalupe Vargas, Jr.
Information Technology Analyst & Trainer
Phone:
727.742.0498
Email:
Address:
Provided upon request
​
Age:
48 years old
EXPERIENCE
2016-Present
Learning Management System Program Manager
Training & Development Technology Specialist
Clinical Integration Technology Specialist
Senior Technical Support Representative
Technical Support Representative
2012-2016
Technology/End User Specialist
CHAPTERS HEALTH SYSTEM, INC.
It is my responsibility to manage the technical components of the learning management system in use at Chapters Health System. I work closely with my colleagues to help them address and manage their technology issues. Serve in a consultant capacity when designing and developing computer based learning.
CHAPTERS HEALTH SYSTEM, INC.
Provided exemplary customer service to end users of all skill levels while providing continued training on how to use the EMR selected by Chapters Health System. Also responsible for creating and updating training materials for non-clinical EMR users.
CHAPTERS HEALTH SYSTEM, INC.
Provided exemplary customer service and support to all users calling the IT Help Desk to get assistance with technology issues they were facing. Technology liaison and trainer in the classroom as the organization embarked on fully adopting the selected EMR.
2011-2012
Senior Technical Support Representative
2002-2010
Volunteer Coordinator/Administrative Assistant
SUNCOAST HOSPICE, INC.
Provided exceptional administrative support to members of the senior management team to include vice presidents and directors and also to members of the middle management team to include coordinators and managers. Worked with colleagues to provide support to their supervisors when unavailable or out of the office. My career with Suncoast Hospice began as a volunteer coordinator working with AmeriCorps V.I.S.T.A.
EDUCATION
2014-present
Matriculating, Bachelors in Applied Science
Technology Management & Development
Data Analytics
ST PETERSBURG COLLEGE
Course work includes project management, data analysis, leadership & management practices, computer programming and business law.
2012-2014
Associates in Arts
General Studies
ST PETERSBURG COLLEGE
Course work included financial accounting, anatomy & physiology and other courses pertinent to nursing.
2005-2011
Associates in Science
Computer Programming & Analysis
ST PETERSBURG COLLEGE
Course work included programming languages, applied ethics, public speaking and systems analysis.
1986-1990
High School Diploma
WHITEFACE HIGH SCHOOL
SKILLS
Microsoft Office - Advanced
Microsoft Visio & Project Management - Advanced
Lectora Inspire - Intermediate
Critical Thinking
Trainer (Class & Virtual) - Intermediate
Spanish
Speak - Conversation
Read, Write - Fluent
EXPERTISE
CERTIFIED NETLEARNING/
NETCOMPETENCY ADMINISTRATOR
Certification is given by Healthcare Source to recognize knowledgeable administrators of either or both of the mentioned products. Certification must be renewed every two years.
NOTARY PUBLIC - STATE OF FLORIDA
​