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Hi! My name is Guadalupe. Please call me Lupe.

 

Creative, bilingual professional experienced in information system application administration, training development and delivery, information system implementation and data analysis with the proven ability to move between projects effectively and efficiently while consistently providing exemplary customer service to both internal and external customers.

Guadalupe Vargas, Jr.

Information Technology Analyst & Trainer

 

Phone:

727.742.0498

 

Email:

lvargasjr625@gmail.com 

 

Address:

Provided upon request

Age:

48 years old

EXPERIENCE
 
2016-Present

Learning Management System Program Manager

Training & Development Technology Specialist

Clinical Integration Technology Specialist

Senior Technical Support Representative

Technical Support Representative

2012-2016

Technology/End User Specialist

CHAPTERS HEALTH SYSTEM, INC.

It is my responsibility to manage the technical components of the learning management system in use at Chapters Health System. I work closely with my colleagues to help them address  and manage their technology issues. Serve in a consultant capacity when designing and developing computer based learning.

CHAPTERS HEALTH SYSTEM, INC.

Provided exemplary customer service to end users of all skill levels while providing continued training on how to use the EMR selected by Chapters Health System. Also responsible for creating and updating training materials for non-clinical EMR users.

CHAPTERS HEALTH SYSTEM, INC.

Provided exemplary customer service and support to all users calling the IT Help Desk to get assistance with technology issues they were facing. Technology liaison and trainer in the classroom as the organization embarked on fully adopting the selected EMR.

2011-2012

Senior Technical Support Representative

2002-2010

Volunteer Coordinator/Administrative Assistant

SUNCOAST HOSPICE, INC.

Provided exceptional administrative support to members of the senior management team to include vice presidents and directors and also to members of the middle management team to include coordinators and managers. Worked with colleagues to provide support to their supervisors when unavailable or out of the office. My career with Suncoast Hospice began as a volunteer coordinator working with AmeriCorps V.I.S.T.A.

EDUCATION
 
2014-present

Matriculating, Bachelors in Applied Science

Technology Management & Development

Data Analytics

ST PETERSBURG COLLEGE

Course work includes project management, data analysis, leadership & management practices, computer programming and business law.

2012-2014

Associates in Arts

General Studies

ST PETERSBURG COLLEGE

Course work included financial accounting, anatomy & physiology and other courses pertinent to nursing.

2005-2011

Associates in Science

Computer Programming & Analysis

ST PETERSBURG COLLEGE

Course work included programming languages, applied ethics, public speaking and systems analysis.

1986-1990

High School Diploma

WHITEFACE HIGH SCHOOL

SKILLS
 

Microsoft Office - Advanced

Microsoft Visio & Project Management - Advanced

Lectora Inspire - Intermediate

Critical Thinking

Trainer (Class & Virtual) - Intermediate

Spanish

Speak - Conversation

Read, Write - Fluent

EXPERTISE
 
 CERTIFIED NETLEARNING/
NETCOMPETENCY ADMINISTRATOR

Certification is given by Healthcare Source to recognize knowledgeable administrators of either or both of the mentioned products. Certification must be renewed every two years.

NOTARY PUBLIC - STATE OF FLORIDA

 
CONTACT ME

© 2017 By Guadalupe Vargas. Proudly created with Wix.com

Guadalupe Vargas, Jr.

Information Technology Analyst & Trainer

Phone:

727.742.0498

 

Email:

lvargasjr625@gmail.com

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